Handy Announces Successful 3rd Annual “Lend A Hand” Event
By Handy Blog Team
January 11, 2024
Handy, the leading home services platform, today announced that its third annual Lend A Hand event was held last month in Jackie Robinson Park in the Harlem neighborhood of New York City.
“Lend A Hand is a volunteer event that gives Handy employees and the independent professionals who use Handy the opportunity to team up to tackle a community service project together. We partnered with the NYC Department of Parks & Recreation for the third year in a row for our project, which was to clean up and mulch over 150 public street trees,” said event organizer Madison Jones.
One of the biggest advantages of Lend A Hand, beyond just giving back to the community, has always been the forum it provides for pros and employees to exchange ideas. And with the number of pros who participated this year nearly reaching 100, there was certainly no shortage of ideas.
“We probably learn more about what’s working and not working in our app in that single day than we would in an entire month of normal user testing and interviews,” said Senior Product Manager Adam Merber. “It’s a chance for pros and engineers to interact directly with one another and talk about bugs, favorite features, feature wishlists, and more.”
As Handy continues to grow, building the best possible experience for pros offering their home services through the platform, including cleaning services and housekeeping, is of paramount importance.
When asked if she was looking forward to next year’s event, Product Designer Molly Jaffe had this to say: “Absolutely. If there’s a better way to understand if our product is working well for pros than hanging out with them all day, we certainly haven’t found it yet!”
About Handy
Founded in 2012 and headquartered in New York City, Handy is changing the way that people book and provide home services. Customers turn to Handy for a great experience that provides them with the home services they need, wherever they are, whenever they want them. For professionals, the Handy platform makes it possible to maintain a flexible schedule with meaningful income opportunities. The Handy platform is available in 2,000 locations across the U.S. and three countries. Handy has facilitated millions of bookings, served more than half a million customers and activated nearly 100,000 independent professionals. For more information visit our website!